Terms & Conditions

These terms and conditions (the "Terms and Conditions") govern the use of ccustom.com.au (the "Site"). This Site is owned and operated by Talia and Samuel Cirocco. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Talia and Samuel Cirocco and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site including:
• Gifts and creations;
• Customised products; and
• Hire items

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible.

However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:
• Visa
• Afterpay/Clearpay
• Mastercard
• Apple Pay
• Click to Pay
• BECS Direct Debit
• American Express
• Eftpos Australia
• Google Pay

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Purpose of Privacy Policy
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the personal data we will collect, the use of collected data, who has access to the data collected; and the rights of Site users.

Personal Data We Collect
We only collect data when an order is placed or an enquiry has been sent via email. The data enables us to communicate with the buyer of the product to achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
• First and last name;
• Email address;
• Phone number;
• Address; and
• Payment information

User data will be stored until the purpose of the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

Who We Share Personal Data With
We may disclose user data to any member of our organisation who reasonably needs access to user data such as employees to achieve the purposes set out in this Privacy Policy. We will not sell or share your data with other third parties, except if the law requires it, if it is required for any legal proceeding, to prove or protect our legal rights; and to buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Olivia Cirocco
ccustom@yahoo.com

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
• Delivery may take 3-5 business days with a $7.00 Standard Delivery within South Australia for purchased goods;
• Delivery within 10kms from Newton, SA is free of charge and may take 3-5 business days;
• When requesting for an event setup, pack-up and hiring a travel fee will occur due to change of locations;

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays.
You will be required to pay delivery charges in addition to the price of the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Talia and Samuel Cirocco and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Talia and Samuel Cirocco and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of South Australia.

Severability Clause
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
If you have any questions, concerns or complaints, please contact us via email at ccustom2@yahoo.com.au




Effective Date: 9th day of August, 2024
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